The Palms Boutique Hotel

–Excellent location - show map
+32 photos
Scored 9
Rated superb

Staff

9.4

About this property

Comfortable Accommodations: The Palms Boutique Hotel in Hilton offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a work desk, TV, and private entrance. Leisure Facilities: Guests can relax in the sauna, enjoy the year-round outdoor swimming pool, and unwind in the garden or terrace. Additional amenities include a lounge, shared kitchen, and outdoor seating area. Dining Options: The on-site restaurant serves breakfast in the room with full English, Irish, and vegetarian options. Amenities include a balcony with garden or pool views, spa bath, and outdoor furniture. Location and Attractions: Located 22 km from Pietermaritzburg Airport, the hotel is near Queen Elizabeth Park Nature Reserve (9 km) and Umgeni Valley Nature Reserve (9 km). Other attractions include Howick Museum (10 km) and Howick Falls (11 km).

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.2)

Breakfast info

Full English/Irish, Vegetarian

  • Free private parking available at the hotel

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability here between Tue 28 Oct 2025 and Fri 31 Oct 2025

Select different dates to see more availability

Checking for other dates
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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Limited supply in Hilton for your dates: 1 hotel like this is already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Rems94
Ireland Ireland
“-The bed was super comfy and cosy -The air conditioning was excellent - Very clean and quiet -Tastefully decorated throughout - Shower pressure was great, and I loved the extra bits like the candles and scented soaps. -Sink mirror had a light,...”
Rochelle
South Africa South Africa
“Breakfast was amazing. Situated close to amenities. And the bed was so comfortable”
Kruger
South Africa South Africa
“The property had everything one could ask for. Beautifully decorated, clean and upmarket. Friendly staff with easy check-in and out. I can highly recommend and will return.”
Irene
Mauritius Mauritius
“Rooms large and comfortable. Great breakfast. Very friendly and efficient staff. Conveniently located”
Roch
South Africa South Africa
“The staff are amazing and this place is absolutely beautiful. Best room I stayed in all week”
Lance
South Africa South Africa
“Breakfast was awesome, room was spacious and very friendly staff (especially Sindi, she was great!).”
Nondumiso
South Africa South Africa
“Please hire a professional chef , the location is perfect.”
Cathy
South Africa South Africa
“Lovely accommodation I would definitely stay there again.”
Thobile
South Africa South Africa
“Sindi made sure my stay was comfortable checking in if all was going well and what she could do to make it better. I had an early flight out, and she had packed fruits to take with.”
Suzanne
South Africa South Africa
“Such a beautiful space. We absolutely loved our stay. The staff was so friendly and accommodating by packing our breakfast to eat on the road because we had to leave early. The rooms are absolutely stunning. We will definitely be back.”

Hotel surroundings

Restaurants

1 restaurant on site
The Palms Restaurant
  • Open for
    Breakfast

House rules

The Palms Boutique Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 20:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 10:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 22:00 and 08:00
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
3 - 17 years
Extra bed upon request
ZAR 250 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Palms Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.