Sheraton Hotels in Tangerang

Everything was great, location, breakfast, garden and the staff.

The staff is simply excellent. Their attention to details specially during breakfast is amazing. The breakfast is so good with a big Indian collection. One staff member asked me if I am coming back for breakfast the next day. When I said yes, he offered to get an Indian dish made for me. The next day, when I had completely forgotten, I saw that I was served that dish when it was not even part of that day’s menu! How did they manage that. The quality of rooms is good. The WiFi is excellent. Everything is so good here. One of my best experiences ever. I will surely use this hotel exclusively on every visit going forward.

I recently had the pleasure of spending three nights at Four Points by Sheraton Jakarta, and I am thrilled to share that my experience was nothing short of exceptional. From the moment I stepped into the hotel, I was impressed by the warm and personalized service that set the stage for a memorable stay. Upon arrival, I was pleasantly surprised to be greeted by name—a small but meaningful touch that made me feel immediately welcome and valued. This level of personalized attention is a hallmark of excellent service, and it was clear that the staff at Four Points by Sheraton Jakarta truly understands the importance of making guests feel at home. The breakfast offerings were fantastic. Each morning, I was greeted with a diverse and delicious selection of food that catered to a variety of tastes and dietary preferences. Whether I was in the mood for a hearty meal or something lighter, the buffet had it all. The quality and freshness of the food were exceptional, and the breakfast team worked tirelessly to ensure everything was perfect. The room itself was a haven of cleanliness and comfort. It was evident that great care had been taken to maintain high standards of hygiene and upkeep. The attention to detail in the room’s design and amenities contributed to a restful and enjoyable stay. I particularly appreciated the thoughtful touches that added to the overall comfort and convenience. I would like to extend my heartfelt thanks to several individuals who made my stay truly remarkable. Chelsea, Hana, Fahri, Pak Dedi, and Pak Franklin each played a significant role in ensuring that my experience was flawless. Their professionalism, friendliness, and dedication to guest satisfaction were evident throughout my stay. Whether it was through their attentive service, helpful recommendations, or simply their warm smiles, they each contributed to an outstanding level of hospitality. - Angga Permana -